Enhancing Workplace Safety with the “Sehati” App: Steps to Take When an Injury Occurs
Employee safety is a top priority for any organization and while prevention is key, but workplace injuries can still happen. In this edition, we guide you through managing workplace injury claims using the “Sehati” application (digital platform by PERKESO).
Immediate Steps After an Injury
First, prioritize the injured person’s health by seeking immediate medical attention. For serious injuries, contact emergency services or go to the nearest medical facility. For less severe injuries, visit the company’s medical center or a general practitioner. Report the injury to your employer and complete an Accident Report according to your workplace safety protocols.
Managing Claims via “Sehati”
One of the best features of the “Sehati” Application is that it allows for a smooth and efficient process for managing workplace injury claims as follows:
- Employee Registration – Employees must first ensure they are registered with PERKESO. If they are not registered, they will need to proceed with the registration through the “Sehati” Application or through their employer.
- Report the Injury – Once registered, employees or employers can report the workplace injury directly through the “Sehati” Application. The application makes uploading medical reports, accident details, and witness statements easier.
- Complete the Injury Form – The application guides you through the necessary forms required to initiate a claim, such as the SOCSO Injury Form. This step ensures the employee’s medical expenses and compensation are covered.
- Track Progress – After the claim is submitted, both the employee and employer can track the claim status directly on the application. It provides transparency and ensures that both parties are updated on the processing of medical benefits, rehabilitation services, and compensation.
The “Sehati” Application makes it easy to manage workplace injuries and ensures employees get the medical benefits and compensation they deserve. By reporting injuries quickly and following the right steps, both employees and employers can have proper care, and meet legal and insurance requirements.
